Support

Should you experience any issues when you are using the system please contact us via amaapp@austenmorris.com

Welcome to the Austen Morris Associates (AMA) App support page. The AMA App is designed to provide you with a seamless and secure experience while managing your finances. This page will guide you through the app’s features, requirements, and troubleshooting steps.

Getting Started:
To access the AMA App, you must have a registered account with Austen Morris Associates.

System Requirements:
The AMA App is available for both iOS and Android devices. To ensure optimal performance, please make sure your device meets the following requirements:

iOS: Version 12.0 or later
Android: Version 8.0 (Oreo) or later

Signing In:
Download the AMA App from the Apple App Store or Google Play Store. Open the app and tap “Create an Account.” Enter your registered email address and password. Tap “Login” to access your account.

If you encounter any issues during the sign-in process, please double-check your email address and password. If you have forgotten your password, tap “Forgot Password” and follow the instructions to reset it.

App Features:
The AMA App offers a range of features to help you manage your finances effectively:

  • Global Markets:
    Stay updated with real-time data on indices, commodities, crypto, and currencies.
  • Currency Converter:
    Easily convert currencies using our advanced tool and access historical data.
  • Personalised Planners:
    Access tailored planners for investments, education, and retirement.
  • Curated News:
    Stay informed with handpicked articles, financial tips, and global news updates.
  • Document Management:
    Securely submit and manage your documents within the app.
  • Fact Find/Risk Assessment:
    Initiate and complete fact find or risk assessment survey.
  • Firm Insights:
    Explore our firm’s offerings through videos and downloadable brochures.

Troubleshooting If you experience any issues while using the AMA App, please try the following:

  1. Check your internet connection to ensure you have a stable network.
  2. Close the app completely and relaunch it.
  3. Make sure you have the latest version of the app installed.
  4. Clear the app’s cache and data (Android) or offload the app (iOS) and reinstall it.

If the issue persists, please contact our client support team with a detailed description of the problem, including any error messages or screenshots.

Contact us for any further assistance or inquiries, please reach out to our client support team:

Email: amaapp@austenmorris.com

We are committed to providing you with the best possible experience while using the AMA App. Our team is always ready to assist you with any questions or concerns you may have.